We’re delighted to announce we have been shortlisted for the ‘Excellence in Customer Service’ award at the Barnsley & Rotherham Chamber of Commerce Business Awards 2019!
This award celebrates businesses who have the customer at the heart of their business, that go above and beyond to meet customer expectations and have excellent communication skills – everything we pride ourselves on here at Glu Recruit!
We’re hoping to go one better this year after finishing as a finalist in the ‘Most promising new business’ award at the 2018 event.
Since being established by Rotherham-born MD Rob Shaw in 2016, we have strived to break the mould of the traditional recruitment model.
As well as providing high calibre recruitment services, Glu Recruit is driven and motivated to working with employers on improving staff retention. We firmly believe that employee motivation and retention go hand in hand and are critical to business success.
To that end, the Glu recruit team are dedicated to providing outstanding customer service to all candidates and employers!
Our recruitment process is carefully crafted with the client and candidate in mind to deliver the best possible results. Our business model is designed to be personable, consultative, honest and thorough, providing succinct advice throughout.
By taking a consultative approach, the team from the early stages of the recruitment process help candidates improve their CV’s and provide interview tips tailored to the roles they have applied for. We have excellent market insight which can help candidates as well as clients throughout the process.
Rob Shaw, Managing Director at Glu Recruit comments: “We’re delighted to be shortlisted for the Excellence in Customer Service award at this year’s event as providing a great customer service is central to everything we do.
“Not only does Glu work closely with its clients to find them their perfect candidates, but the team prides themselves on the implementation of a post-campaign partnership, too. This means that we maintain contact and offer support during the first few weeks of a new candidate’s role and have developed resources to assist with bedding the employee into their new environment.
“Our approach has ultimately bolstered the growth and success of the businesses we work with, enabling us to amass a loyal and dedicated client base, who have been vocal about the our unique approach to recruitment.”
This year’s awards ceremony takes place at Magna in Rotherham on Friday 18th October 2019.