Customer Service Administrator

Customer Service Administrator

Role: Customer Service Administrator 

Salary: £20,000-£22,000 per annum

Location: Sheffield

Our client is a fast growing online accommodation business.

The role:

Working directly with the Customer Service Manager, you will join part of a forward thinking and growing team. The role is an exciting opportunity to join and progress with the business as it continues to grow rapidly!

The role is varied and will include managing customer accounts, along with various other tasks dependent on the time of year.

Day to day duties are varied and could include (but not limited to):

  • Managing accounts, speaking with customers, resolving problems
  • Answering calls and replying to emails
  • Creating and managing cases through to resolution
  • Liaising with suppliers and clients
  • Office administrative tasks
  • Exporting system data and reports to discover issues and trends.

The successful candidate:

You will have the ability to think for yourself, be proactive and happy to go the extra mile. You’ll be positive, hardworking and will enjoy working as part of a busy team.

The following skills are required:

  • Must have an excellent telephone manner, with the ability to communicate confidently and clearly during telephone calls
  • Must be able to write emails in a clear and concise format without spelling or grammatical errors
  • Have a keen eye for detail and be a generally organised individual.

Desirable skills/experience:

  • A university degree, along with experience being a student would be preferred, if not then other relevant work experience is required
  • Experience dealing with students or experience in customer service or office working is required.

Glu Recruit are an equal opportunities employer.

Please include your name and phone number.

You accept the terms and conditions outlined in our privacy policy

I consent to Glu Recruit retaining my details and contacting me.

© Copyright 2020 Glu Recruit Ltd
Our Cookie Policy | Our Privacy Policy | Our Modern Slavery Statement
Website By Enhanced Marketing Group