Customs Agent

Ref: 768

Role: Customs Agent

Salary: £14.20 Per Hour

Location: Worksop

Hours: 40 Per Week

The Role

As a Customs Agent, you will play a critical role in ensuring the accurate and timely processing of customs declarations in line with regulatory requirements and internal service level agreements. Working within a fast-paced environment, you will use a bespoke customs system to receive, review, and process declaration forms, ensuring data integrity at every stage.

Key responsibilities include detailed data entry, VAT calculations, and the consolidation of complex information from multiple sources. You will be responsible for identifying discrepancies or errors within declarations, making appropriate amendments, and escalating any areas of concern in line with compliance procedures. The role also involves regular interaction with customers via telephone and email, requiring a professional and customer-focused approach at all times.

The Successful Candidate

You will demonstrate exceptional attention to detail and a methodical approach to work, with the ability to manage high volumes of data accurately. Strong communication skills are essential, as the role involves liaising with customers and internal stakeholders both verbally and in writing.

Previous experience within data entry, customer service, call centre, complaints handling, or administrative roles is highly desirable. You will be comfortable working to deadlines, meeting SLAs, and operating in a structured, process-driven environment where accuracy and compliance are non-negotiable.