Defined Benefit Pensions Administrator

Ref: 171-JH

Role: Defined Benefit Pensions Administrator

Salary: Up to £32,000 Per Annum DOE

Location: York

Working Pattern: Office Based During Training Moving To Hybrid Working (3 Days Office – 2 Days Home)

Benefits:

• 25 days holiday plus the option to purchase an additional 5 days
• Life assurance (6x basic salary)
• Income protection (75% basic salary)
• Company pension with up to 7% matched contributions
• Health cash plan
• Study support for PMI qualifications
• Flexible benefits including holiday purchase, dental insurance, cycle to work scheme and travel insurance

The role:

• Managing pension administration activities for Defined Benefit pension schemes
• Processing member enquiries, calculations and benefit settlements accurately and within agreed service levels
• Maintaining scheme member records and ensuring all data is up to date
• Responding to telephone and email enquiries from members and clients
• Monitoring workloads and prioritising tasks to ensure service standards are achieved
• Assisting with scheme events, projects and reporting requirements
• Reviewing and checking work to ensure compliance with procedures and quality standards
• Supporting and mentoring junior team members where required
• Building and maintaining a strong understanding of client pension schemes and benefit structures
• Ensuring all work is completed in line with internal controls, regulatory requirements and client expectations

The successful candidate:

• Previous experience within Defined Benefit pensions administration
• Experience working for a third-party administrator or within an in-house occupational pension scheme
• Strong analytical and numerical skills with excellent attention to detail
• Excellent communication skills, both written and verbal
• Ability to manage multiple priorities and work effectively within a team environment
• Proactive approach with a desire to learn and develop professionally
• Strong organisational and time management skills

Desirable:

• Studying towards or qualified in a recognised pensions qualification such as PMI
• Experience providing support, guidance or training to junior team members