Enrolment Officer

Enrolment Officer

Role: Enrolment Officer

Salary: Negotiable depending on experience 

Location: Sheffield – National Travel Required 

Our client is a training provider who upskill employers workforce and help learners achieve their potential by gaining the skills they require in order to progress and achieve their goals with guidance from their trainers and assessors. Their learners are at the heart of what they do, and they aim to provide funded training courses to sustain and progress them in their employment and for those learners that are unemployed they aim to provide them with the skills and confidence they need in order to access employment.

Key Responsibilities

  • Providing an excellent level of customer service
  • To contact and develop effective working relationships with new employers and learners both face to face and remotely
  • Completing sign up visits with learners over a wide geographical area
  • Completing employer and learner sign ups remotely over the phone using necessary tools and software programmes
  • Completing employer paperwork including health and safety risk assessments
  • Conducting initial assessments with learners
  • Complete learner reviews remotely where required in line with funder requests
  • Accurately completing all enrolment paperwork with learners to a high standard
  • Providing IAG to the new learner as appropriate
  • Manage your own diary efficiently
  • Generate new referrals through promoting the company training provision
  • Achieve monthly individual and team targets for enrolments
  • Reporting progress data and figures on a weekly basis to the business development manager
  • Undertake training and ongoing development as required
  • Update and maintain learner records including paper and electronic files
  • Ensure contractual and Ofsted requirements are adhered to at all times
  • Read, understand and contribute to company internal processes
  • Undertake any other duties and responsibilities as required by management team
  • All staff should conduct themselves with professionalism in line with company brand values and behaviours

Qualifications/Skills Required

  • GCSE Grade C English and Maths or FS Level 2
  • IAG Level 2 or willingness to work towards
  • Good level of ICT skills
  • Experience and knowledge of Initial Assessment process
  • Ability to motivate self and learners
  • Ability to prioritise workloads
  • Ability to use initiative and be flexible in approach
  • Contribute and work well as part of a team
  • Excellent communication and time management skills
  • Good organisational skills with an ability to prioritise workloads and meet deadlines
  • Desire to learn, progress and build a career in the training industry
  • Full driving licence and own vehicle – travel across a large geographical area and overnight stays will be required

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.


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