Finance Assistant – Fixed Term Contract

Ref: 219-JH

Role: Finance Assistant – Fixed Term Contract

Salary: £24,479 Per Annum

Location: Sheffield

Contract: Fixed Term until June 2027 initially

Benefits:

• Competitive salary and pension scheme
• Hybrid and flexible working
• Cycle to Work scheme
• Health and wellbeing portal
• Employee Assistance Programme
• Blue Light and NHS discounts
• Discounts on gym memberships, cinema tickets, restaurants, holidays, shopping and more

The role

Glu Recruit is recruiting for a Finance Assistant on a 9 month fixed term contract to support a busy finance team. The role will focus on customer statements, credit control processes, query management, payment allocation and supporting the collection of overdue debt.

Key responsibilities:

• Manage the weekly process of issuing customer statements and credit control letters
• Maintain accurate records and follow up outstanding queries and debts
• Monitor collections and take appropriate follow-up action where payments remain outstanding
• Respond to customer queries accurately and within agreed service levels
• Record, assign and investigate customer queries
• Answer incoming calls and take customer payments
• Reconcile customer accounts and allocate payments against sales invoices
• Investigate customer refund requests and liaise with Accounts Payable
• Support Credit Controllers with the collection of overdue debt
• Respond to more complex finance queries
• Support ongoing improvements to credit control processes
• Undertake general finance administration and contribute to wider team projects

The successful candidate

• GCSEs or equivalent at Grade C/4 or above, including Maths and English
• Previous experience working with financial transactions or within finance administration
• Experience using finance software
• Knowledge of accounts receivable and general accounting procedures would be advantageous
• Strong data-entry and attention-to-detail skills
• Confident using Microsoft Office and finance systems such as Microsoft Dynamics or equivalent
• Excellent written and verbal communication skills
• Able to prioritise workloads and meet deadlines
• Comfortable working under pressure and resolving problems
• Self-motivated with the ability to work independently and as part of a team
• Willing to learn, develop new skills and adapt to change