Fundraising Assistant

Ref: 227-JH

Role: Fundraising Assistant

Salary: £24,000 – £27,000 Per Annum

Location: Sheffield

Hours: Full-time, 37.5 hours Per Week

Benefits:

• 25 days annual leave plus bank holidays
• Additional leave over the Christmas period
• 6% pension contribution
• Health cover
• Enhanced family and sickness leave
• Excellent training and development opportunities

The role:

Our client is looking for a friendly, organised and enthusiastic Fundraising Assistant to join their passionate team in Sheffield.

This is a varied, hands-on role where you’ll provide excellent supporter care while assisting with fundraising campaigns, events, communications and general administration. You’ll often be the first point of contact for supporters and will play an important part in ensuring they receive a positive and professional experience.

It’s a great opportunity for someone looking to develop their career within fundraising or the charity sector, with exposure to a wide range of fundraising activities.

Key responsibilities include:

• Act as a friendly and professional first point of contact for supporters by phone, email and in person
• Build and maintain positive relationships with supporters
• Support fundraising campaigns, appeals and events
• Assist with supporter communications and mailings
• Help coordinate donated items and fundraising initiatives
• Support the administration and engagement activity for a charity lottery
• Assist with merchandise, stock handling and supporter enquiries
• Provide administrative support across the wider fundraising team
• Assist with event coordination and logistics, including occasional evening or weekend events
• Maintain accurate supporter information and fundraising records
• Handle personal and confidential information appropriately and in line with relevant requirements

The successful candidate:

• Excellent written and verbal communication skills
• Strong administration and organisational skills
• Excellent attention to detail
• Friendly, confident and professional approach
• Experience handling sensitive or confidential information
• Confident using Microsoft Word, Excel and Outlook
• Able to manage multiple priorities and meet deadlines
• Comfortable working independently and as part of a team
• Full UK driving licence
• Previous charity, fundraising or non-profit experience would be advantageous
• Experience using CRM or donor management systems would be beneficial
• Knowledge of fundraising, Gift Aid or GDPR would be advantageous
• Previous experience supporting events or donor communications would be beneficial