Operations Executive

Ref: 819

Role: Operations Executive

Salary: £25,000

Located: Sheffield

Hours: Monday to Friday 

As an Operations Executive you be responsible for managing monthly reconciliation, production of MI, administrative duties for direct business, broker oversight, systems updates, and any other ad hoc business needs from the Management Team.

You will undertake administrative activities to ensure that all insurance monies are collected and paid to Insurers in accordance with agreements, and that products are distributed correctly.  The role provides support for both direct and broker distributed covers, including benchmarking, MI production, systems development and other ad hoc activities as required

Benefits:

• Generous annual leave entitlement – 25 days per year + Bank Holidays.
• Healthcare cash plan.
• Pension scheme.
• Free parking.
• Free Costco card.
• On-site subsidised canteen.
• Employee assistance programme.
• Death in service benefit.

The role: 

• To provide assistance and training to any ‘Administration Support’ roles to ensure that all monthly payments are received from partners and paid to capacity providers, with accurate supporting risk information .
• To provide support with insurance systems and policy records, including the policy sales portal system and claims handling and policy administration system.
• To ensure that the MI Reporting systems are maintained, and to deliver monthly reports as required.
• Fielding calls and assisting with broker and direct enquiries as necessary (including invoicing and web queries for example).
• Undertaking benchmarking re-covers and pricing for products.
• Production of information for monthly Operational Report submissions and attendance at meetings as required.
• Assist in the auditing, reporting and communication with clients and insurers.
• Manage and maintain bank accounts, including claims payments and reporting
• Other ad hoc activity as required.

The successful candidate: 

• Ability to plan work and meet deadlines.
• Ability to investigate and consider problems and devise processes to reach the end goal where possible.
• Work to high levels of precision and accuracy.
• Work alone and as a member of a team.
• Hold excellent IT skills including the use of Excel and other Office 360 applications.
• Be a good communicator to both internal and external customers.