Sales Account Manager

Sales Account Manager

Role: Sales Account Manager 

Salary: £21k- £27K + commission

Location: Sheffield

Hours: Monday to Friday 09:00-17:30pm

Our client provide bespoke, tailored solutions for their clients.

The role:

To drive new business development whilst managing and developing an existing account customer portfolio.

Generating and Qualifying New Business Opportunities

  • Research and identify new business opportunities
  • Utilise a range of mediums to uncover new target leads  and opportunities
  • Conduct market and customer research to develop robust and achievable new business action plans
  • Use CRM leads and opportunities functions to manage and monitor business development activity
  • Utilise the in house marketing toolkit to create targeted literature to win new business

Building Rapport and Establishing Credibility with New Business Opportunities

  • Consistently follow up and contact all new target prospects.
  • Plan and develop effective pitches and scripts to qualify the lead/opportunity and to establish credibility with prospective customer
  • Use effective questioning to qualify and diagnose client leads and opportunities

Identifying and Developing Customer Need

  • Use open and probing questioning techniques to identify and qualify customer needs
  • Generate and maintain customer interest through listening, acknowledging, handling and overcoming objections
  • Develop and propose added value solutions that address real customer’s needs and issues.

Developing and Managing Existing Accounts

  • Consistently review account portfolio to identify opportunities to develop/retain key customer accounts
  • Regularly qualify key contact and product information to ensure service delivery levels are maintained
  • Identify and conduct field visits to key target accounts to develop, build and sustain customer relationships
  • Consistently create awareness of the company’s proposition and service offering to ensure all customer needs and opportunities are identified and developed
  • Research new and existing suppliers to meet and exceed customer requirements for innovative solutions

Delivering high levels of Company Administration

  • Design and deliver engaging and accurate proposals/quotation to successfully win and develop new business
  • Keep updated and accurate records within CRM in relation to Customer Data, Tasks, Communications, Documents, Emails and any other aspects of the system
  • Follow procedures for Credit Card Payments, and New Account Applications, Make & Ship/Hold, Discounting Schemes and any other administrative procedure in line with company policy
  • Attend and contribute to sales and company meetings

Conduct and Company Values

  • To be an ambassador of the company through consistently reflecting the company values, standards and behaviours at all times

Additional Responsibilities

  • All other duties as relevant to the post

Experience required:

Driven and Proactive 

Enthusiastic, energetic, takes initiative, results orientated, driven to succeed

Strategic and Logical

Ability to think creatively and strategically to develop robust plan to achieve objectives; Use structure and logic within the sales process to develop relationships and create new opportunities.

Positive and Resilient 

Determined, optimistic, can be depended on to remain calm and positive despite frustrations and setbacks.

Productive and Reliable

Productive work rate, takes responsibility for achievement of agreed objectives, consistent attendance and punctuality.

Respectful and Professional

Treats people with respect and consideration, seeks and maintains good relationships and adheres to company standards

Open and Flexible

Open minded to change and new ways of working, willing to take on board constructive feedback, works cooperatively with others to meet customer needs.

Encouraging and Supportive

Works well as part of a team working, supportive of colleagues and encourages the development of others

Qualifications and Experience

Desirable

  • Educated to degree level or equivalent
  • Print or Promotional Merchandise experience
  • Knowledge of CRM systems
  • Sales Experience

Essential

  • 5 GCSE’s A – C level
  • IT Literate, knowledge of word, excel, power point and outlook
  • Good verbal and written skills

Benefits:

  • Generous Commission Scheme
  • 25 Days holiday, plus bank holidays
  • Westfield Health Contribution
  • Free Parking
  • Social Calendar

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