Sales Account Manager

Ref: 514

Role: Sales Account Manager

Salary: £20,000 – £25,000 depending on experience (OTE £28,000)

Location: Sheffield

Hours: Mon-Fri 8.30am-5:00pm

Our client is looking for Sales Account Managers to join our Team here in Sheffield on a full-time basis (Monday to Friday).

As a member of their Sales Account Management team, you will be responsible for handling new enquiries and managing existing accounts. Your role will be to build upon and retain relationships on a business-to-business platform. Furthermore, you will be responsible for obtaining new business by means of correspondence combining cold telephone contact, email and face-to-face at a variety of trade shows and networking events. You will behave professionally and have an interest in Fairtrade ethics.

Duties:

As an Account Manager, you will report directly to the Sales Team Leader and be responsible for the relationship management of existing clients. In addition, you will be responsible for building up your own client base and exploring new clients within your industry sectors.

• Exploring and obtaining new business from a designated sector.
• Managing some existing accounts and ensuring a positive long-term relationship to encourage repeat orders.
• Seeking new business by appropriate means in line with the General Data Protection Regulations (2018).
• Exploring product type and availability to best suit the customer needs.
• Working closely with the Sales Account Manager team, Operations, Merchandising, Production, Quality Control and Design & Marketing to ensure orders are fulfilled in accordance with our KPIs.
• Managing existing accounts
• Teamwork – ensuring you collaborate with your colleagues to manage appropriate sectors, provide cover during absence, both planned and unexpected.
• Problem Solving
• Managing KPIs
• Liaison with Production and/or merchandising to ensure that your clients’ needs can be met/ orders fulfilled.
• Arrange meetings with clients, were reasonably practicable.
• Generating new business
• Trade Shows/ Events

Successful candidate: –

• Experience working in a customer service-based role.
• Passion and drive to work for an ethical organisation.
• Have excellent organisational skills to manage a large portfolio of accounts.
• Driven to explore new markets.
• Digital marketing experience.
• Ability to prioritise workload and key accounts.
• Commercially astute.